How Do I...

• Use Automated Phone Banking?
  Use Automated Phone Banking?

  Automated Phone Banking is available from any touch-tone phone, including cell phones. For more information, and a downloadable instructions, click here.
• Sign up for Online Banking and Bill Payment?
  Sign up for Online Banking and Bill Payment?

  To sign up for online banking and bill payment, you will need the following:

  • A Merchants Bank checking account
  • A computer, Internet access, and a supported version of the following browsers: Microsoft Internet Explorer 5.5 and above or Firefox 2.0 and 3.0.
  • A high level of encryption – we recommend 128 bit encryption. This is automatically available with Microsoft Internet Explorer 5.5 and above.

  Click here to sign up.
• Find the bank’s routing number?
  Find the bank’s routing number?

  The bank's routing number is: 011600020
• How Do I Set Up Direct Deposit?
  How Do I Set Up Direct Deposit?

  Direct deposit is initiated by your employer. You must ask your employer if they offer direct deposit, they should have the appropriate paperwork for you if they do. You will need to supply a voided check from the deposit account.
• Reorder Checks?
  Reorder Checks?

  You can reorder checks easily online. If you want to change information or designs of your checks, or if you're ordering checks for the first time, you can do that as well. Click here for more information on ordering checks online