Security
At Merchants Bank, security is our highest priority. We are committed to providing the most advanced online banking security for our customers. We use the latest methods in Internet banking security to ensure the safety of your information at all times.
Our security system includes several layers of security for extra protection. We use a security protocol known as Secure Sockets Layer or SSL. This provides data encryption and ensures the authenticity and integrity of all our online banking system’s components.
We support data encryption at the highest level (128 bits). In addition, our system’s architecture is designed with a double firewall, completely isolating our Web server from any customer information.
We also conduct on-going surveillance and monitoring of all login attempts to prevent unauthorized access.
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Questions?
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Why do I have to change my password so often?
Why do I have to change my password so often?
Providing the strongest security possible to our customers is our highest priority. This is why we use a password structure that is not easily guessed or recreated by someone, other than you.
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How up-to-date is my account info online?
How up-to-date is my account info online?
Account information is in real-time. -
What are eStatements?
What are eStatements?
eStatements are your monthly statements that can be viewed online. Account history shows up to date account information online. -
What are check images?
What are check images?
Check images are a copy of the front and back of your check.
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