Merchants Bank Privacy Policy Notice

 

FACTS

WHAT DO MERCHANTS BANK & MERCHANTS TRUST COMPANY DO WITH YOUR PERSONAL INFORMATION?

Why?

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

What?

The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social Security number
  • Transaction history
  • Credit history
  • Purchase history
  • Account transfers
  • Wire transfer instructions

When you are no longer our customer, we continue to share your information as described in this notice.

How?

All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons Merchants Bank & Merchants Trust Company choose to share; and whether you can limit this sharing.

Reasons we can share your personal information Does Merchants Bank & Merchants Trust Company share? Can you limit this sharing?

For our everyday business purposes – Such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus

Yes No

For our marketing purposes – To offer our products and services to you

No We don't share

For joint marketing with other financial companies

No We don't share

For our affiliates’ everyday business purposes – Information about your transactions and experiences

No We don't share

For our affiliates’ everyday business purposes – Information about your creditworthiness

No We don't share

For nonaffiliates to market to you

No We don't share

Questions?

Call 800-322-5222 or go to www.mbvt.com.

Call 413-787-2700 or go to www.nuvobank.com

Who we are

Who is providing this notice?

Merchants Bank and Merchants Trust Company

What we do

How do Merchants Bank & Merchants Trust Company protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

We also maintain other physical, electronic and procedural safeguards to protect this information and we limit access to information to those employees for whom access is appropriate.

How do Merchants Bank & Merchants Trust Company collect my personal information?

We collect your personal information, for example, when you

  • Provide employment information
  • Give us your contact information
  • Provide your mortgage information
  • Show your gov't-issued ID
  • Show your driver's license

We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.

Why can’t I limit all sharing?

Federal law gives you the right to limit only

  • sharing for affiliates’ everyday business purposes – information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for nonaffiliates to market to you

State laws and individual companies may give you additional rights to limit sharing. See below for more on your rights under state law.

Definitions

Affiliates

Companies related by common ownership or control. They can be financial and nonfinancial companies.

  • Merchants Bank & Merchants Trust Company have no affiliates.

Nonaffiliates

Companies not related by common ownership or control. They can be financial and nonfinancial companies.

  • Merchants Bank & Merchants Trust Company do not share with nonaffiliates so they can market to you.

Joint marketing

A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

  • Merchants Bank & Merchants Trust do not jointly market.

Other important information

For Vermont Members/Customers

  • We will not disclose information about your creditworthiness to our affiliates and will not disclose your personal information, financial information, credit report, or health information to nonaffiliated third parties to market to you, other than as permitted by Vermont law, unless you authorize us to make those disclosures.
  • Additional information concerning our privacy policies can be found at www.mbvt.com or www.nuvobank.com or call 800-322-5222 or 413-787-2700.

CREDIT BUREAU REPORTING NOTICE

We may report information about your account to credit bureaus. Late payments, missed payments, or other defaults on your account may be reflected in your credit report.

CUSTOMER IDENTIFICATION PROGRAM NOTICE
IMPORTANT INFORMATION ABOUT PROCEDURES FOR OPENING A NEW ACCOUNT

To help the government fight the funding of terrorism and money laundering activities, Federal law requires all financial institutions to obtain, verify, and record information that identifies each person who opens an account. What this means for you: When you open an account, we will ask for your name, address, date of birth, and other information that will allow us to identify you. We may also ask to see your driver’s license or other identifying documents.

 

Effective 5/16/16