Identity Theft Information
If you are a victim of identity theft and your Merchants Bank account or debit card were compromised as a result of this identity theft, please contact your local branch or our Security Department through our Customer Call Center at 1-800-322-5222.
The following links provide indentity theft information.
To report Identity Theft, please visit the FTC's Complaint Site.
To report Internet Crimes, please visit the Internet Crime Complaint Center.
For Indentity Theft via U.S. Mail information, please visit the U.S. Postal Inspection Service.
For more Indentity Theft information, please visit the U.S. Postal Inspection Service.
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The bank’s routing number is: 011600020