Service Center

Merchants Bank's Service Center is the home of the support functions that serve our branch network. These functions include: Customer Service; Corporate Banking; Credit Administration; Human Resources; Finance & Accounting; Information Technology; Deposit Operations; Item Processing; Compliance; Security & Facilities; Internal Audit; Sales Administration; Marketing; Merchants Trust Company; and Executive Management.

Street Address:
275 Kennedy Drive
South Burlington, VT 05403
Local (802) 658-3400
Toll Free (800) 322-5222
Postal Address:
P.O. Box 1009
Burlington, VT 05402

The management team is:

Geoffrey R. Hesslink – President and Chief Executive Officer

Marie Thresher - Chief Operating Officer and Executive Vice President

Michael Cataldo - Sernior Vice President, Director of Operations 

Laura Abbott - Senior Credit Officer and Vice President

Jacquie Dragon - Senior Vice President, Human Resources

Bruce Bernier - Senior Lender and Senior Vice President

Jonathan Watson - Senior Vice President, Chief Risk Officer