Security at Merchants Bank

Our security system includes several layers of security for extra protection. We use a security protocol known as Secure Sockets Layer or SSL. This provides data encryption and ensures the authenticity and integrity of all our online banking system’s components.

We support data encryption at the highest level (128 bits). In addition, our system’s architecture is designed with a double firewall, completely isolating our Web server from any customer information.  We also conduct on-going surveillance and monitoring of all login attempts to prevent unauthorized access.

Free* Additional Online Banking Protection from Trusteer

To help protect you against online fraud, please take a moment to download Rapport - a dedicated online banking security software program from the experts at Trusteer. It takes only a few minutes to download and install and there's no need to restart your computer.

Here's what it will help do:

  • Shield your online banking account from prying eyes
  • Safeguard your online banking identity
  • Protect your internet banking login details
  • Help our fraud team stop malicious attempts against you.

Download now

Want to know more? Here's a presentation on how Rapport works.


Need help installing Rapport on Windows? Follow these Installation Links:
Firefox XP
Chrome XP
IE Windows 7
Firefox Windows 7
Chrome Windows 7

Click here for help installing on a Mac

For more demos, click here.

 * Free for all Merchants Bank customers. Not enrolled in online banking? Sign-up now.