Contact Us

Local Customer Call Center

Mon - Fri: 7:00 AM - 7:00 PM
Sat: 8:00 AM - 1:00 PM

(802) 658-3400
(800) 322-5222
(866)-546-8273 (Report Lost/Stolen ATM or Debit Card after-hours)

  • General Account Information
  • Personal and Small Business Online Banking Support
  • Report Suspicious or Fraudulent Debit Card Activity
  • Report Lost/ Stolen ATM or Debit Card 
  • For Additional ATM/Debit Card Fraud Information, click here
TTY Line for Hearing Impaired

(802) 865-1843

Phone Banking

(800) 852-5969
(802) 865-1695

Report Lost/Stolen Credit Card

Consumer: (877) 875-8078
Commercial: (800) 819-4249

Mailing Address

P.O. Box 1009
Burlington, VT 05402

  • Transactions and Payments
  • Address for Written Notices of Error and Information Requests Pertaining to Loan Servicing