Customers Bank Review

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1.0 rating

Foundation Year
Unknown


Office Address
701 Reading Avenue, West Reading, PA 19611


Phone number
+1-866-476-2265


Pros

  • Detailed info about fees and rates;
  • Many personal and business services;
  • FDIC membership;
  • Many locations;
  • Client support;
  • Online Banking

Cons

  • Offices are not in any US state;
  • Not detailed info about saving, CDs, etc.

Overview

Customers Bank is a super-community bank with $17.9 billion in assets as of June 30, 2020. The offices are located in PA, NY, RI, MA, NH, NJ, IL & DC. is This banking institution is a subsidiary of Customers Bancorp, Inc., a bank holding company. This bank signes an agreement with the Federal Reserve System with deposits secured by the Federal Deposit Insurance Corporation. The routing number: 031302971.

Services offered by Customers Bank

Business Banking services include the following options:

  • industry solutions;
  • cash management;
  • business checking;
  • small business lending;
  • SBA guaranteed lending;
  • commercial & industrial loans;
  • commercial real estate lending;
  • multi-family lending;
  • warehouse lending;
  • disclosures.

Personal Banking includes the following options:

  • checking;
  • savings & money market;
  • loans;
  • CDs;
  • mortgages;
  • disclosures.

Personal banking service – checking

Customers Bank offers convenient checking system. According to the reviews, it has over 400,000 ATMs. Besides, the checking is free. You will be satisfied with the checking service with no minimum balance requirement, no monthly fee and no per check charges. There is also a bonus checking. The checking account that works like a money market account with high yield savings at Customer Bank. Earn 0.05% APY on all balances PLUS 0.95% APY on your monthly average balance up to $100,000 when you spend $500 a month through your Customers Bank Visa debit card for signature purchases.

In any case, before opening any checking accounts, better to address Customers Bank customer service. The manager will explain all the aspects of the option you are going to choose.

Customers Bank locations

Customers Bank has locations in the following states and conties:

  • Berks County;
  • Bucks County;
  • Chester County;
  • Delaware County;
  • Philadelphia County;
  • New Jersey;
  • New York;
  • New England;
  • Illinois;
  • Washington, DC.

For example, there are several departments in Berks County:

Customers Bank – Berkshire Mall West

1101 Woodland Road
Wyomissing, PA 19610
Phone: (610) 743-8010
Fax: (610) 376-8200
Branch Hours:
Monday-Thursday: 9:00 – 5:00
Friday: 9:00 – 5:30
Saturday and Sunday: Closed

Customers Bank – Exeter

1 Hearthstone Court
Reading, PA 19606
Phone: (610) 406-9944
Fax: (610) 406-9665
Branch Hours:
Monday-Thursday: 9:00 – 5:00
Friday: 9:00 – 5:30
Saturday and Sunday: Closed

Customers Bank – Muhlenberg

350 E. Bellevue Avenue
Reading, PA 19605
Phone: (610) 743-8000
Fax: (610) 939-8351
Branch Hours:
Monday-Thursday: 9:00 – 5:00
Friday: 9:00 – 5:30
Saturday and Sunday: Closed

Customers Bank – Wyomissing

1001 Penn Avenue
Wyomissing, PA 19610
Phone: (484) 334-4224
Fax: (610) 374-0161
Monday-Thursday: 9:00 – 5:00
Friday: 9:00 – 5:30
Saturday and Sunday: Closed

All the information about locations and branches are given on the page “ATM & BRANCH LOCATIONS”. You are welcome to surf it and decide what department to visit.

Does Customer Bank have a mobile app?

Yes, it has. It is available for free download through PlayMarket and Istore. This application will provide you with all the services and information of the desktop version. You can create personal account of Customer Bank and control your savings, CDs, personal or business services.

Conclusion: Not detailed info given, better to call or visit the deparment

Сustomersbank.com is a banking institution that is available either online or offline. You may find some info but not detailed online surfing the website. No given rates and fees of CDs or personal saving accounts. In any case, better to address customer service at Customers Bank to find out more about this service.

Phone numbers and addresses are given above. Use one of the options and find your own service that makes your financial stable.

Reviews

Jimmy Rivera: “This Customers Bank is absolutely horrible. This bank provides the worst customer service department. Never address this service because they don’t care about their clients and they are truly ridiculous. If they cared about their customers my issue would have been coped by now.” (1)

Ruth Pridemore: “They not only do not care about their clients but they are liars and fraudulent individuals especially relating to the lending side very careful of this banking institution.” (1)

Monte Schoen: “This bank is stuff. They like to hold your direct deposit money until they feel like adding it to your account. Days after you’ve actually been transferred. They take debit transactions over a week to clear, and doesn’t even adjust your balance to show how much is left in your personal account.” (1)

John Wheeler: “It is the worse bank. No ethics, no morals. They advance an abusive workplace environment. If you build accounts through this bank, you should better close them and choose another bank. Yelp review is the same. Many more reviews to come on line regarding this Bank and much more.” (1)

Reviews

1.0 rating

It is the worse bank. No ethics, no morals. They advance an abusive workplace environment. If you build accounts through this bank, you should better close them and choose another bank. Yelp review is the same. Many more reviews to come on line regarding this Bank and much more.

John Wheeler
1.0 rating

This bank is stuff. They like to hold your direct deposit money until they feel like adding it to your account. Days after you’ve actually been transferred. They take debit transactions over a week to clear, and doesn’t even adjust your balance to show how much is left in your personal account.

Monte Schoen
1.0 rating

They not only do not care about their clients but they are liars and fraudulent individuals especially relating to the lending side very careful of this banking institution.

Ruth Pridemore
1.0 rating

This Customers Bank is absolutely horrible. This bank provides the worst customer service department. Never address this service because they don’t care about their clients and they are truly ridiculous. If they cared about their customers my issue would have been coped by now.

Jimmy Rivera

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