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300 Cadman Plaza West, 8th Floor, Brooklyn, NY 11201
Dime Bank is a New York-based community bank that has been operating since 1864. It offers free checking accounts, savings accounts, CDs and Money Markets. The bank offers rates that are higher than many of other banks, though you may have to pay some small fees to have access to those higher rates. The bank’s locations are limited to New York City, although clients of other cities can access the bank’s services via online banking, mobile app and phone.
Yes. The bank has a mobile app and you can do a lot via it! You can open certain accounts online, access them, make necessary changes to your set-tings, and move your money around as necessary.
You can download their mobile app for iOS and Android.
Yes. Dime Bank is FDIC insured. The FDIC is an independent agency created by the Congress to maintain stability and public confidence in the nation’s financial system.
You can visit the bank’s branch to open an account. You may also call the bank’s customer support to open an account or ask questions.
To open an account, you will have to provide some personal information including your income, debt history, SSN, driver’s license. The exact information you will need to provide will depend on the kind of account you are going to open.
Also, keep in mind that some accounts require a minimum amount for an initial deposit.
The bank has 28 branches in Brooklyn, Queens, Bronx, Nassau and Suffolk County.
61-38 Springfield Boulevard, Bayside, NY 11364
2412 Jerusalem Avenue, Bellmore, NY 11710
1545 86th Street, Brooklyn, NY 11228
5003 13th Avenue, Brooklyn, NY 11219
188 Montague Street, Brooklyn, NY 11201
432 Central Avenue, Cedarhurst, NY 11516
59-23 Main Street, Flushing, NY 11355
Garden City Park
2401 Jericho Turnpike, Garden City Park, NY 11040
253-15 Union Turnpike, Glen Oaks, NY 11004
814 Manhattan Avenue, Brooklyn, NY 11222
176-47 Union Turnpike, Flushing, NY 11366
75-23 37th Avenue, Jackson Heights, NY 11372
1902 Kings Highway, Brooklyn, NY 11229
Long Island City
45-14 46th Street, Long Island City, NY 11104
2172 Coyle Street, Brooklyn, NY 11229
One Huntington Quadrangle, Ste. 1N06, Melville, NY 11747
1775 Merrick Avenue, Merrick, NY 11566
1600 Avenue M, Brooklyn, NY 11230
208 5th Avenue, Brooklyn, NY 11215
1000 Port Washington Blvd, Port Washington, NY 11050
1931 Turnbull Avenue, Bronx, NY 10473
175 West Merrick Road, Valley Stream, NY 11580
622 Old Country Road, Westbury, NY 11590
24-44 Francis Lewis Boulevard, Whitestone, NY 11357
Williamsburg (Bedford Ave.)
214 Bedford Avenue, Brooklyn, NY 11249
281 Broadway, Brooklyn, NY 11211
Williamsburg (Kent Ave.)
149 Kent Avenue, Brooklyn, NY 11249
You can use a contact form given on the bank’s website. You can send messages 24/7. If the bank receives them during regular business hours (9:00 a.m. – 4:00 p.m. EST, Monday through Friday), the bank’s representative will respond within 2 hours. If the messages are received after hours, you will get a response on the next business day.
You can also call the bank at 1-800-321-3463 Monday – Friday 8:00 a.m. to 7:00 p.m. EST; Saturday 9:00 a.m. to 3:00 p.m. EST.
If your hearing is impaired or you have a speech disability, you can use the “711” Telecommunications Relay Service (TRS) to communicate with a bank manager at their Customer Contact Center.
If you have lost a card or your card has been stolen, you can reach the bank by calling at 1-800-321-3463.
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Yes. Zelle is available within the Dime mobile banking app and a Dime online banking account. You should simply login and follow a few simple steps to sign up for Zelle.
Dime Bank is a credible financial institution. It has been operating for over 150 years. The company offers a wide range of financial services including traditional savings accounts, money market accounts, commercial real estate loans and business CDs. This makes this bank a good choice to consumers who want to keep their accounts in one place.
Dime’s interest rates are not the highest but competitive. Moreover, it offers an interest rate on 3 of its checking account types. Its interest rates on CDs and money market accounts are competitive. This bank can be a good choice if you live in New York.
All staffs are always helpful, friendly, professional and knowledgeable. 5 stars!
Dime is perfect for me because they offer accounts with no fees and set no minimum requirements. This bank was the only suitable option for me. I switched to Dime 9 months ago and have had no issues. I call their managers with questions and go to their branch when necessary. Everything has been easy and convenient.
The manager was very helpful and seemed to be interested in building long-lasting relationship with clients. So happy that the bank has an individual approach to its customers. I moved my account from another bank to Dime Bank because of it!
The staff is always friendly, welcoming, and kind. They are really to answer all your questions and concerns. They are very professional and patient. I highly recommend Dime Bank!
The bank promised high interest rates. They did not notify me when these rates change – they went from 1.8% to 1% in a few months with no notice. Later my account was inactivated and again with no notice. I call them about 10 times to reach someone I could speak to! Stay away from them!