Dime Bank Review

Dime-logo

4.3 rating

Foundation Year
1864


Office Address
300 Cadman Plaza West, 8th Floor, Brooklyn, NY 11201


Phone number
+1-800-321-3463


Locations
USA


Pros

  • Low opening deposits and minimum balance requirements
  • Good ratio of checking to savings account
  • A good selection of savings accounts that all earns interest
  • Student savings accounts available
  • They provide business accounts
  • Savings and money market accounts earn a high APY
  • A 24/7 banking service line
  • Online banking and mobile app
  • ATM fees refunded with DimePrime

Cons

  • Limited locations – only 28 physical branches
  • Low-interest rates
  • No children checking account
  • No holiday savings account
  • No senior checking or savings account
  • Most accounts have monthly fees

Overview

Dime Bank is a New York-based community bank that has been operating since 1864. It offers free checking accounts, savings accounts, CDs and Money Markets. The bank offers rates that are higher than many of other banks, though you may have to pay some small fees to have access to those higher rates. The bank’s locations are limited to New York City, although clients of other cities can access the bank’s services via online banking, mobile app and phone.

Does Dime Bank have a Mobile App?

Yes. The bank has a mobile app and you can do a lot via it! You can open certain accounts online, access them, make necessary changes to your set-tings, and move your money around as necessary.

You can download their mobile app for iOS and Android.

Is this bank FDIC insured?

Yes. Dime Bank is FDIC insured. The FDIC is an independent agency created by the Congress to maintain stability and public confidence in the nation’s financial system.

How to open an account with Dime Bank?

You can visit the bank’s branch to open an account. You may also call the bank’s customer support to open an account or ask questions.
To open an account, you will have to provide some personal information including your income, debt history, SSN, driver’s license. The exact information you will need to provide will depend on the kind of account you are going to open.

Also, keep in mind that some accounts require a minimum amount for an initial deposit.

Where is Dime Bank located?

The bank has 28 branches in Brooklyn, Queens, Bronx, Nassau and Suffolk County.

Bayside
61-38 Springfield Boulevard, Bayside, NY 11364
718-428-8300
718-428-8302

Bellmore
2412 Jerusalem Avenue, Bellmore, NY 11710
516-221-6000
516-221-6005

Bensonhurst
1545 86th Street, Brooklyn, NY 11228
718-331-6464
718-331-6722

Borough Park
5003 13th Avenue, Brooklyn, NY 11219
718-435-1639
718-853-4692

Brooklyn Heights
188 Montague Street, Brooklyn, NY 11201
718-855-1942
718-643-2729

Cedarhurst
432 Central Avenue, Cedarhurst, NY 11516
516-569-1064
516-569-1351

Flushing
59-23 Main Street, Flushing, NY 11355
718-353-3911
718-886-8040

Garden City Park
2401 Jericho Turnpike, Garden City Park, NY 11040
516-739-3701
516-739-3705

Glen Oaks
253-15 Union Turnpike, Glen Oaks, NY 11004
718-343-1698
718-347-0643

Greenpoint
814 Manhattan Avenue, Brooklyn, NY 11222
718-383-0561
718-389-4831

Hillcrest
176-47 Union Turnpike, Flushing, NY 11366
718-969-9000
718-969-9002

Jackson Heights
75-23 37th Avenue, Jackson Heights, NY 11372
718-779-4600
718-533-8051

Kings Highway
1902 Kings Highway, Brooklyn, NY 11229
718-336-7800
718-382-5652

Long Island City
45-14 46th Street, Long Island City, NY 11104
718-729-4600
718-729-5744

Marine Park
2172 Coyle Street, Brooklyn, NY 11229
718-934-1300
718-648-1278

Melville
One Huntington Quadrangle, Ste. 1N06, Melville, NY 11747
631-794-4150
631-670-0036

Merrick
1775 Merrick Avenue, Merrick, NY 11566
516-868-9200
516-868-9202

Midwood
1600 Avenue M, Brooklyn, NY 11230
718-336-5600
718-336-9626

Park Slope
208 5th Avenue, Brooklyn, NY 11215
718-729-6070
718-280-5956

Port Washington
1000 Port Washington Blvd, Port Washington, NY 11050
516-883-8100
516-767-0230

Soundview
1931 Turnbull Avenue, Bronx, NY 10473
718-597-5300
718-597-5302

Valley Stream
175 West Merrick Road, Valley Stream, NY 11580
516-825-0140
516-593-0259

Westbury
622 Old Country Road, Westbury, NY 11590
516-338-7900
516-338-8536

Whitestone
24-44 Francis Lewis Boulevard, Whitestone, NY 11357
718-746-6500
718-767-1942

Williamsburg (Bedford Ave.)
214 Bedford Avenue, Brooklyn, NY 11249
718-779-4620
718-280-5355

Williamsburg (Broadway)
281 Broadway, Brooklyn, NY 11211
718-343-1801
718-963-1075

Williamsburg (Kent Ave.)
149 Kent Avenue, Brooklyn, NY 11249
718-782-6410
718-514-6491

How can I reach Dime Bank customer service?

You can use a contact form given on the bank’s website. You can send messages 24/7. If the bank receives them during regular business hours (9:00 a.m. – 4:00 p.m. EST, Monday through Friday), the bank’s representative will respond within 2 hours. If the messages are received after hours, you will get a response on the next business day.

You can also call the bank at 1-800-321-3463 Monday – Friday 8:00 a.m. to 7:00 p.m. EST; Saturday 9:00 a.m. to 3:00 p.m. EST.

If your hearing is impaired or you have a speech disability, you can use the “711” Telecommunications Relay Service (TRS) to communicate with a bank manager at their Customer Contact Center.

If you have lost a card or your card has been stolen, you can reach the bank by calling at 1-800-321-3463.

What does Dime Bank offer?

Certificates of Deposit
  • Interest compounded daily
  • Terms vary from 3 to 84 months
  • Minimum deposit required is $500
  • FDIC insured
Savings Accounts
  • Interest compounded daily and credited monthly
  • No annual fee chared for Club Accounts
  • FDIC insured
Money Market Accounts
  • Good interest rates
  • Minimum deposit required is $1,000 
  • No monthly fees
  • Up to 6 outgoing transactions per statement cycle
  • FDIC insured
IRAs
  • There are traditional and Roth IRA options
  • CD accounts opened as IRAs
Checking Accounts
  • 4 checking account options
  • Minimum deposit required is $25 
  • Free online banking with Bill Pay
  • Free Visa debit card

Does Dime Bank have Zelle?

Yes. Zelle is available within the Dime mobile banking app and a Dime online banking account. You should simply login and follow a few simple steps to sign up for Zelle.

How can I save more money with Dime Bank?

  • If you maintain an average daily balance of at least $500 on your Statement Savings account, you can avoid a monthly service fee of $4;
  • If you maintain an average daily balance of $1,500 on your Prime Dime Checking Account, you can avoid the $10 monthly fee;
  • Besides, three of the bank’s four checking accounts can earn interest.

How Can I Access My Money?

  • You may access your money with online and mobile banking. You may also visit a physical bank branch to manage your money;
  • If you have checking accounts and some savings accounts with this bank, you may also be able to access your funds through an ATM;
  • With savings accounts, you are only allowed 6 outgoing transactions.

Bottom line

Dime Bank is a credible financial institution. It has been operating for over 150 years. The company offers a wide range of financial services including traditional savings accounts, money market accounts, commercial real estate loans and business CDs. This makes this bank a good choice to consumers who want to keep their accounts in one place.

Dime’s interest rates are not the highest but competitive. Moreover, it offers an interest rate on 3 of its checking account types. Its interest rates on CDs and money market accounts are competitive. This bank can be a good choice if you live in New York.

Reviews

5.0 rating

All staffs are always helpful, friendly, professional and knowledgeable. 5 stars!

Beverly Creamer
5.0 rating

Dime is perfect for me because they offer accounts with no fees and set no minimum requirements. This bank was the only suitable option for me. I switched to Dime 9 months ago and have had no issues. I call their managers with questions and go to their branch when necessary. Everything has been easy and convenient.

Theodore Crompton
5.0 rating

The manager was very helpful and seemed to be interested in building long-lasting relationship with clients. So happy that the bank has an individual approach to its customers. I moved my account from another bank to Dime Bank because of it!

Eva Morgan
5.0 rating

The staff is always friendly, welcoming, and kind. They are really to answer all your questions and concerns. They are very professional and patient. I highly recommend Dime Bank!

Charlene Zak
1.0 rating

The bank promised high interest rates. They did not notify me when these rates change – they went from 1.8% to 1% in a few months with no notice. Later my account was inactivated and again with no notice. I call them about 10 times to reach someone I could speak to! Stay away from them!

Victoria Roach

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